PRIVACY POLICY — SCULPT and REVIVE

Effective Date: April 2026

Introduction

Sculpt & Revive ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our clinic, use our website, or interact with us in any way. By using our services or providing us with your personal information, you agree to the practices described in this document.

Who We Are

Sculpt & Revive is an aesthetic clinic based at 263 Walworth Road, London, SE17. We provide aesthetic treatments including dermal fillers, anti-wrinkle injections, laser treatments, skin boosters, microneedling, and facial treatments. For the purposes of UK data protection law, Sculpt & Revive is the data controller responsible for your personal data.

Contact: support@sculptandrevive.co.uk

What Personal Data We Collect

Identity & Contact Information

  • Full name

  • Date of birth

  • Email address

  • Phone number

  • Home address

Health & Medical Information

As an aesthetic clinic we are required to collect special category health data to provide safe and appropriate treatment, including:

  • Medical history and current medications

  • Allergies and contraindications

  • Consent forms and treatment records

  • Before and after photographs (with your explicit consent)

  • Treatment notes and clinical records

Booking & Payment Information

Appointment history and booking details

Payment transaction records (we do not store full card details)

Website & Marketing Data

Website usage data and cookies

Marketing preferences and communication history

Enquiry and contact form submissions

How We Use Your Personal Data

Providing Aesthetic Treatments

  • To assess your suitability for treatments and conduct consultations

  • To deliver safe, appropriate, and personalised aesthetic care

  • To maintain accurate clinical records as required by professional standards

  • To contact you regarding appointments, aftercare, and follow-up

Business Operations

  • To process bookings and payments

  • To send appointment reminders and confirmations

  • To manage our client relationship and respond to your enquiries

  • To comply with our legal and regulatory obligations

Marketing (with your consent)

  • To send you information about our treatments, offers, and news

You may opt out of marketing communications at any time by contacting us or clicking unsubscribe in any email.

Our Legal Basis for Processing

We process your personal data under the following legal bases under UK GDPR:

Contract: To fulfil our agreement with you to provide aesthetic treatments

Legal Obligation: To comply with professional, regulatory, and legal requirements

Legitimate Interests: To operate and improve our business, provided this does not override your rights

Explicit Consent: For processing special category health data and for marketing communications

How We Share Your Personal Data

We do not sell your personal data. We may share your data only with:

  • Booking and practice management systems used to manage appointments

  • Payment processors to handle transactions securely

  • IT and software providers who support our systems, under strict data processing agreements

  • Professional advisors such as insurers, legal advisors, and accountants where necessary

  • Regulatory bodies or law enforcement, where required by law

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

How Long We Keep Your Data

Clinical and treatment records: Minimum 8 years from the date of last treatment

Financial Records: 6 years as required by HMRC

Marketing Preferences: Until you withdraw consent or request deletion

Website Data: As specified in our Cookie Policy

After the applicable retention period, your data will be securely deleted or anonymised.We implement measures to protect your data from unauthorized access or misuse.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: To request a copy of the personal data we hold about you

  • Right to Rectification: To request correction of inaccurate or incomplete data

  • Right to Erasure: To request deletion of your data, subject to legal obligations

  • Right to Restriction: To request that we limit how we use your data

  • Right to Data Portability: To receive your data in a structured, machine-readable format

  • Right to Object: To object to our use of your data for marketing or legitimate interests

  • Right to Withdraw Consent: To withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at support@sculptandrevive.co.uk. We will respond within 30 days. If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

Cookies

Our website uses cookies to improve your experience. We use:

  • Essential Cookies: Necessary for the website to function correctly

  • Analytics Cookies: To understand how visitors use our site

  • Marketing Cookies: To deliver relevant content and measure marketing effectiveness

You can control cookies through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Secure, password-protected systems and devices

  • Encrypted communication and data storage where appropriate

  • Restricted access to clinical records on a need-to-know basis

  • Staff training on data protection and confidentiality

Photographs AND Before/After Images

We may take before and after photographs as part of your treatment record. These are stored securely and used only for:

  • Clinical assessment and your own treatment records

  • Marketing and social media purposes, only with your explicit written consent

You may withdraw consent for marketing use of your photographs at any time, without affecting your right to receive treatment.

Children

Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18 without appropriate parental or guardian consent.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The current version will always be available on our website and at our clinic.

Contact Us

Sculpt & Revive

263 Walworth Road, London, SE17

Email: support@sculptandrevive.co.uk